As the year comes to a close, we’d like to thank our team, our customers, and our partners for an amazing 2025.
We’re also sharing our Christmas & New Year operational arrangements to support your planning over the festive period. Netcelero’s Christmas & New Year Change Freeze will run from 5pm on Friday 19th December 2025 until 9am on Friday 2nd January 2026, in line with our key partners. During this period, small additions to existing services can still be carried out where operationally feasible.
Importantly, our 24/7/365 Network Operations Centre remains fully active, with engineers continuing to monitor the core network and respond immediately to any P1 priority incidents.
To help with planning over the festive period:
- Last stock shipments: Monday 22nd December
- Christmas Eve support: 9:00am – 4:30pm
- Monday 29th & Tuesday 30th: Normal support hours
- New Year’s Eve support: 9:00am – 4:30pm
- Friday 2nd January: Normal support hours resume
If you need to contact us:
📧 [email protected] 📞 IE: 1800 810 008 | UK: 0330 122 2074 | US: +1 857 4000 708
We wish you a safe, relaxing festive break and look forward to working with you again in 2026.
