{"id":3,"date":"2021-12-08T16:50:04","date_gmt":"2021-12-08T16:50:04","guid":{"rendered":"https:\/\/netcelero.com\/?page_id=3"},"modified":"2023-01-31T16:35:37","modified_gmt":"2023-01-31T16:35:37","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/netcelero.com\/privacy-policy\/","title":{"rendered":"Netcelero Privacy Policy"},"content":{"rendered":"\n
Netcelero Limited (“Netcelero”, \u201cwe\u201d, \u201cus\u201d) includes its holding company wherever registered or incorporated.<\/p>\n\n\n\n
Netcelero is committed to protecting and respecting any personal information you share with us. This statement describes what types of information we collect from you, how it is used by us, how we share it with others, how you can manage the information we hold and how you can contact us.<\/p>\n\n\n\n
Sometimes, the contents of this statement may change so you may wish to check this page occasionally to ensure you are still happy to share your information with us. Where possible, we will also contact you directly to notify you of these changes.<\/p>\n\n\n\n
This version of our Privacy Notice is live from 25 May 2019.<\/p>\n\n\n\n
We only collect information that is necessary, relevant and adequate for the purpose you are providing it for.<\/p>\n\n\n\n
We may ask for personal data relating to your business, when you order from us; this includes when you order over the phone, utilise the website contact form or book a demo request, or when you sign up to our mailing list.<\/p>\n\n\n\n
The information we collect includes but is not limited to:<\/p>\n\n\n\n
We sometimes obtain information about you or your business from other third parties, including our IT managed service partners if they believe our solutions may be suitable for you. These companies have their own privacy policies explaining how they use and share your personal data. You should carefully review these privacy policies prior to engaging with the third party, to make sure that you are happy with them.<\/p>\n\n\n\n
We may collect your information when you use Analytics portal and our customer support centre. This data provides us with information about how you use our services and engage with us in order to improve our services and make them more useful to you.<\/p>\n\n\n\n
The information we collect includes but is not limited to:<\/p>\n\n\n\n
Netcelero will only process information that is necessary for the purpose for which it has been collected. You will always have the option not to receive marketing communications from us (and you can withdraw your consent or object at any time). We will never send you unsolicited \u2018junk\u2019 email or communications, or share your personal information with anyone else who might.<\/p>\n\n\n\n
Where you have provided your consent, we may use and process your information to contact you from time to time through electronic channels such as email about promotions, events, products, services or information which we think may be of interest to you.<\/p>\n\n\n\n
You can withdraw your consent at any time by emailing unsubscribe@netcelero.com or, in relation to any marketing messages you receive, by selecting the unsubscribe option included in those messages.<\/p>\n\n\n\n
We may use and process your personal information where this is necessary to perform a contract such as to fulfil and complete your orders and purchases.<\/p>\n\n\n\n
We may process your personal information to comply with any legal and\/or regulatory requirements.<\/p>\n\n\n\n
We may need to process your personal information to contact you if there is an urgent safety, or service issue and we need to tell you about it.<\/p>\n\n\n\n
We may use and process your personal information as set out below where it is necessary for us to carry out activities for which it is in our legitimate interests as a business to do so.<\/p>\n\n\n\n
In order to support sales and\/or queries, we may use your information:<\/p>\n\n\n\n
To develop and improve our relationship with you, we may use your information:<\/p>\n\n\n\n
To protect your personal information, we may use your data;<\/p>\n\n\n\n
We do not sell your information to third parties. However, we may from time to time disclose your information to the following categories of companies or organisations to which we pass the responsibility to handle services on our behalf:<\/p>\n\n\n\n
We take steps to ensure that any third party partners who handle your information comply with data protection legislation and protect your information just as we do. We only disclose personal information that is necessary for them to provide the service that they are undertaking on our behalf.<\/p>\n\n\n\n
We will aim to anonymise your information or use aggregated non specific data sets where ever possible.<\/p>\n\n\n\n
We will not hold your personal information in an identifiable format for any longer than is necessary. If you are a business customer or otherwise have a relationship with us we will hold personal information about you for a longer period than if we have obtained your details in connection with a prospective relationship.<\/p>\n\n\n\n
You have the right as an individual to access any personal information we hold about you and make corrections if necessary. You also have the right to withdraw any consent you have previously given us and, in certain circumstances, ask us to erase information we hold about you. You can also object to us using your personal information.<\/p>\n\n\n\n
You have a number of rights in relation to your personal information under data protection law. In relation to most rights, we will ask you for information to confirm your identity and, where applicable, to help us search for your personal information. We will respond to you within a month after we have received any request (including any identification documents requested).<\/p>\n\n\n\n
You can exercise the above rights and\/or manage your information by contacting us :-<\/p>\n\n\n\n
Privacy Policy May 2019<\/p>\n\n\n\n
Sarah Herman, Data Protection Officer<\/p>\n\n\n\n
Netcelero Limited<\/p>\n\n\n\n
Ground Floor, 721 Northwest Business Park,<\/p>\n\n\n\n
Blanchardstown,<\/p>\n\n\n\n
Dublin, D15 YD30<\/p>\n\n\n\n
IRELAND<\/p>\n\n\n\n
Phone:+353 1 554 8100<\/p>\n\n\n\n
Email: info@netcelero.com<\/p>\n\n\n\n
You have the right to lodge a complaint with a data protection regulator in Europe, in particular, in a country you work or live or where your legal rights have been infringed. The contact details for the Information Commissioner\u2019s Office, the data protection regulator in Ireland, are below:<\/p>\n\n\n\n
Office of the Data Protection Commissioner<\/p>\n\n\n\n
Canal House<\/p>\n\n\n\n
Station Road<\/p>\n\n\n\n
Portalington<\/p>\n\n\n\n
Co. Laois, R32 AP23<\/p>\n\n\n\n
Call :+353 (0761) 104 800<\/p>\n\n\n\n
LoCall 1890 25 22 31<\/p>\n\n\n\n
Email: info@dataprotection.ie<\/p>\n\n\n\n\n